MCSI Outreach

The Role of the Outreach Team 

• To carry out an initial assessment by one of our multi-disciplinary team members, usually within 5-10 days of us receiving your referral. 
• To liaise with your care team, and provide specialist advice to plan your care.
• To provide psychological and emotional support for you and your relatives.
• To provide education and training for staff.
• To act as a link with the Midlands Centre for Spinal Injuries for your referring hospital.
• To plan your admission with your team for your rehabilitation.

The Outreach Team plays a vital role in ensuring a smooth transition and providing comprehensive support throughout your care journey. After receiving your referral, one of our multi-disciplinary team members will carry out an initial assessment, typically within 5-10 days. We will liaise with your care team and provide specialist advice to help plan your care effectively.

Additionally, we offer psychological and emotional support for both you and your relatives, as well as education and training for staff involved in your care. The Outreach Team acts as a key link with the Midlands Centre for Spinal Injuries and your referring hospital, ensuring coordinated communication throughout your care. We collaborate closely with your team to plan your admission and rehabilitation, making certain that the process is seamless and supportive at every stage.

Outreach Team

Alison Lamb - Consultant Nurse in Spinal Cord Injuries / Network Model of Care (NMC) West Midlands Lead

Sarah Woodman - Spinal Cord Injury (SCI) Practitioner

Contact Information

Telephone number: 01691 404109                                   

Email:  rjah.mcsioutreach@nhs.net (This email is monitored daily Monday to Friday, we aim to respond within 3 working days. If your query is urgent please contact us by phone on 01691 404109)

Acute Referrals to MCSI

Acute referrals are accepted from Trauma Centres, Trauma Units, and other hospitals via MDSAS online referral https://nww.mdsas.nhs.uk/spinal/referral.

This must then be followed up to complete the referral by a medic-to-medic phone call to discuss current management within 4 hours of diagnosis.

Contact: 01691 404000 ask to bleep spinal injuries Dr on call.

If appropriate for transfer to MCSI, a management plan will be sent to inform the treating team. If your patient is not accepted, support and advice can be provided.

District nurses who may have a concern about a patient should contact the patient’s GP or telephone the relevant specialist nurse to discuss further.

Spinal Cord Injury Practitioners in Major Trauma Centres

We also have spinal cord injury practitioners in the major trauma centres within our catchment area.

Please be aware that these emails are not intended for urgent inquiries, and responses may be delayed.

University Hospital Birmingham:

Practitioners:

• Emma Hill
• Hannah Farrell
• Amy Jackson
• Amy Shapiro
• Samantha Weaver

Contact details:

• UHBSpinalCordinjuryService@uhb.nhs.uk

University Hospital Coventry and Warwickshire:

Practitioners:

• Maxine Reay
• Kelly Walker
• Ashleigh Roberts

Contact details:

• spinalcordinjuryservice@uhcw.nhs.uk 

University Hospitals of North Midlands (Royal Stoke University Hospital):

Practitioners:

• Rebecca Bridge 

Contact details:

• rebecca.bridge@uhnm.nhs.uk  

Birmingham Children's Hospital

Practitioner:

• Kay Newport

Contact details:

• knewport@nhs.net