Patient Feedback

" I would have to say, my best hospital experience to date, all medical staff were really attentive and couldn’t do enough for you. Every member of staff had a smile on their face - Oswald Ward "

" Been attending the Department for 14 years now, all very professional at what they do, it's clean and all using PPE - very impressed - M.C.S.I Outpatients Department "

" The department catered for all of my needs - Wrekin Ward "

" Such kind & caring staff, who explained everything thoroughly & made you feel at ease - this was much better than very good - S.O.O.S Department "

" Excellent all round, met at the door, asked appropriate questions and did not wait very long - Children's Outpatients Department "

" I was really impressed with the professionalism and kindness from everyone we came into contact with on our visit, the hospital was also spotless - Montgomery (Tumour) Unit "

" I am a long standing patient at RJAH and have always found the staff to be pleasant and very good at explaining procedures - Pre-op Department "

" Outstanding level of attention to detail, the Nurses are a credit to the hospital, food was excellent. Having been in previous hospitals, this is by far the best one I have ever been in and stayed in, well done RJAH - Powys Ward "

" All the staff were welcoming and engaged with us as patient and carer, Registrar and Consultant were very well informed about my particular needs, listened to the patient and responded in an accessible manner - very impressed! - Main Outpatients Department "

" Staff were lovely and everything was explained properly - Ludlow Ward "

" Amazing staff, always friendly, willing to help if and when needed. Nothing is ever to much trouble - absolutely Incredible staff on Kenyon Ward, made my stay much better and very worth while - Kenyon Ward "

" Staff always pleasant and helpful and couldn’t have been any better - Gladstone Ward "

" I was seen immediately after booking in, didn't have to wait at all which was great! Radiographers were lovely and the X-ray was done quickly - X-ray "

" The patient care I received was amazing, I couldn't have been looked after better - the Physio's were very patient, helpful and a major part to getting me up and moving, thank you all so much - Clwyd Ward "

" Every member of staff I came into contact with, from Cleaner to Surgeon, was lovely. Every effort was made to keep me comfortable, informed and relaxed. I've had surgery at other hospitals and this was by far the best discharge experience I've ever had - no endless waiting to be seen by the Surgeon post-op or waiting on the Pharmacy, or stressing out about family hanging around to take me home. I'm glad that my next surgery will be under the same care! - Baschurch Day Unit "

" All the staff were amazing with my baby girl, couldn’t fault them! They even gave her a teddy in surgery & an Xmas present to take home! Not only did they take care of her, they made sure that I was OK too! We have to come back for open surgery & I feel a lot better about it, now I know how much they actually care for you! Thank you so much for everything! - Alice Ward "