Social Media

We are now sharing information, stories and useful links online. Sign up to follow RJAH Orthopaedic Hospital on Facebook and Twitter.

All our social media content is managed by the Communications Department and you can send any questions or comments about our use of social media to us at: communications@rjah.nhs.uk. We try to respond quickly to the questions and queries people raise through these websites.

 
Availability
Our social media accounts are monitored during office hours, Monday to Friday, so we cannot usually respond to questions asked outside these hours (though we will reply to questions sent during evenings or at weekends as soon as we can).
 
We also cannot promise to respond to every comment we receive, particularly at busy times. We won’t be able to answer clinical or medical questions via our social media sites but we will signpost people to where to get information, advice or support. If your query is serious, urgent, or involves personal details, we advise you to contact the Patient Experience Team directly on 01691 404606 or 404608 or email: PALS.office@rjah.nhs.uk .
 
Replies and Direct Messages
 
We won’t be able to answer clinical or medical questions via our social media sites but we will signpost people to where to get information, advice or support. If you have feedback for us, then we will respond to your comments.
 
If you have a complaint, we will direct message you for details and ask our Patient Experience Team to respond to you. This is because we will need to get some details from you in order for us to investigate and respond to you properly. You may wish to contact the Patient Experience Team directly on 01691 404606 or 404608 or email: PALS.office@rjah.nhs.uk . You can find out more about leaving feedback here.
 

Facebook

Like our Facebook Page and stay up to date with the latest news, features and events from RJAH Orthopaedic Hospital. Join us at: http://www.facebook.com/RJAH.NHS 
 
What is Facebook?
Facebook is a social networking site used by millions of people everyday to connect and interact. You can use it to keep up with friends, upload photos, and share links and videos.
 
It is free to use and you only need an email address and password to sign up. For more information please take a look at Facebook's own help pages.
 
What do we use Facebook for?
RJAH Orthopaedic Hospital uses Facebook to promote its news, features and events.
 
It's possible to view the information RJAH Orthopaedic Hospital puts on Facebook without having to sign up but by signing up and becoming a member of the RJAH page you are able to share the information with friends or comment on our posts.
 
Join us on Facebook at: http://www.facebook.com/RJAH.NHS
 
We will always remove any unsuitable content as soon as we become aware of it. We are only responsible for content uploaded by our Communications Department.
 
Availability
We will update and monitor our Facebook account during office hours, Monday to Friday. Facebook may occasionally be unavailable and we accept no responsibility for lack of service due to Facebook downtime.
 
Direct Messages
We welcome feedback and ideas from all our followers, and will try to join the conversation where possible. However, we may not be able to reply individually to all the messages we receive via Facebook.
 
 
 

Twitter 

Get our latest updates on news and council information by following RJAH Orthopaedic Hospital on Twitter.
 
Join us at: https://twitter.com/RJAH_NHS      
 
 
Twitter is a free to use social networking service which allows friends, family, co-workers and organisations to send announcements and updates through short 140 character messages.
 
You can create your own free account on the Twitter website.
 
For more information please see Twitter's own help page.
 
How is RJAH Orthopaedic Hospital using Twitter?
We have created a Twitter account and we will be adding more tweets with links to news, events and useful information when we can.
 
Following
If you follow @RJAH_NHS we will not automatically follow you back. We follow users who are relevant to our organisation, for example health and social care agencies and voluntary sector organisations. We do not automatically follow people or organisations that follow us. Following other people or organisations does not imply endorsement of any kind on the part of our Trust. We are only responsible for tweets uploaded by our Communications Department. 
 
Availability
We will update and monitor our Twitter account during office hours, Monday to Friday. Twitter may occasionally be unavailable and we accept no responsibility for lack of service due to Twitter downtime.
 
@Replies and Direct Messages
We welcome feedback and ideas from all our followers, and will try to join the conversation where possible. However, we may not able to reply individually to all the messages we receive via Twitter.