Hard-working HCA recognised with Health Hero Award

Release Date: 24/05/2017

Hard-working HCA recognised with Health Hero Award

Hard-working Healthcare Assistant Keith Glazebrook has been recognised for his dedication to patients by being announced as the latest Health Hero Award winner at The Robert Jones and Agnes Hunt Orthopaedic Hospital.

The 50-year-old, who lives in St Martins, works on Oswald Ward in the Oswestry-based hospital’s new £15.1 million Theatre and Ward Development. He is a part of the team that looks after cancer and general surgery patients.

Keith was nominated by Staff Nurse Jo Healey and Ward Clerk Gail Richards, who both work with him on Oswald Ward.

Jo said: “He goes above and beyond his duties to help make patients have a comfortable stay. He is always very respectful and is kind, caring and compassionate.

“Every patient is fond of Keith and they are always full of praise. He always goes the extra mile, whether it is organising a haircut or making sure the patients have everything they need.

“Keith is a key member of the team and is always on hand with a cup of tea and a sympathetic ear. We are very lucky and proud to have Keith on Oswald Ward and he deserves recognition for his continued hard work.”

Gail added: “Keith is a most fantastic man: kind, caring, hardworking and goes beyond the call of duty. Every day he is the same: very happy and always helpful. He truly deserves to get this award.”

Keith was presented with his award by Chief Executive Mark Brandreth, who announced the winner at today’s monthly Board of Directors meeting.

And he was humbled by the award, declaring: “I’m very honoured. It’s nice to know that people think a lot about what I do, but as I see it I’m just doing my job.

“I really enjoy it on Oswald Ward – the interaction with the patients makes it all worthwhile. It is an honour to look after them.

“I work with a great bunch of people who have made me welcome from the moment I first joined. I’m so grateful to them for their support.”

Mark said: “Keith’s commitment to his patients is an inspiration to us all. The respect he has from his colleagues comes across loud and clear in Jo and Gail’s words.

“I want to thank him for the key contribution he is making to the delivery of outstanding patient care at RJAH, and I would also like to recognise the fabulous job being done by our Oswald Ward team.

“It is the newest ward in our hospital, and the Ward Manager Donna St John has done a terrific job of putting her team together. The consistently positive feedback they get from their patients is a testament to that.”



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